Intelligence from every customer conversation.
CallSense analyzes every sales and service call to identify missed opportunities, behavioral gaps, and follow-up failures.
What you see with CallSense
- High-intent conversations that need follow-up
- Calls where revenue was missed
- Gaps in agent behavior and scripts
- Clear visibility across locations
Calls are your biggest source of truth
Most teams don't know what's actually happening on the phones. CallSense turns those conversations into usable insight so you can fix the real problems fast.
How CallSense works
- Analyzes every sales and service call
- Flags missed opportunities and high-intent leads
- Highlights performance and training gaps
- Tracks improvements over time
Use CallSense your way
Layer CallSense on top of your existing team, pair it with VoiceDrop, or use both for maximum impact.
From insight to action
We don't just show you what's broken. We help you fix it through process changes, training, and optional execution support.
Learn About VoiceDrop
CallSense pricing
Choose the level of intelligence and coaching that matches your operation.
Essential Insights
$699 MONTH
AI with Industry Knowledge
With industry-specific intelligence, CallSense learns how your business and calls actually run—what's working, what's costing you, and how to fix it with a monthly insights report and actionable intelligence.
- AI analysis of up to 1,000 calls/month
- Missed deals, failed hand-offs, team performance, and friction points flagged
- Clear, actionable recommendations on how to improve call outcomes
- +500 additional calls: $250
- Weekly reporting upgrade: $1,749/month
- Custom CRM or phone system integrations available
Tailored Intelligence
$999 MONTH
AI Tuned to Your Company
CallSense knows your industry and it learns your company—your process, your playbook, your blind spots. That means personalized insights, recommendations, and a competitive edge no one else gets.
- Everything in Essential level
- AI tuned to your company's calls, process, and terms
- Custom recommendations that reflect how you work
- Tracks performance shifts across teams, reps, or locations
- +500 additional calls: $250
- Weekly reporting upgrade: $2,499/month
- Custom CRM or phone system integrations available
Guided Impact
$1499 MONTH
AI + Human Training
Everything we offer in Tailored plus hands-on, human-led training unique to each team member matched to their personality profile. AI connects insights to each person, making it easier to coach, fix, and improve.
- Everything in Tailored level
- Monthly coaching sessions with industry experts
- Personality-based training delivery for each advisor
- AI insights paired with individual learning styles and tracked progress
- +500 additional calls: $250
- Weekly reporting upgrade: $3,749/month
- Custom CRM or phone system integrations available
CallSense testimonials
Clear insight and measurable performance gains.
We finally see the real service experience, and have proof to make the changes we've been chasing for years.
We paid $13,000 for five days of coaching. You delivered in three days for a fraction of that — you had more depth and blew it away.
We spend a lot on training field techs. This is the first tool that lets our frontline team own their craft on the phones.
It's like turning the lights on. Now we can see what's really happening in our calls and with our customers.
CallSense gives us a clear way to track frontline growth and tie pay to performance.
See every conversation clearly
Turn call data into better performance and recovered revenue.
Book a Conversation
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